House of Complaints

The Mount Vema House of Complaints  

​In Mount Vema you can only call the Police if it is a life or death situation. Any other issue has to be reported first to the House of Complaints which is an institution of the Crown of the State, established to handle complaints within the territory. Even if you report a crime to the police, the police will direct the report to the House of Complaint if the situation is not urgent or life threatening.

Legal System

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Higher Court

Rule 24092020-1 - Royal Order

Judges from countries with common law may apply to work in Mount Vema or provide virtual services in accordance with the Mount Vema Legal System and the statutory laws of the realm. This rule expires on December 31st, 2054.

As of January 1st, 2055, the rule may be extended or reverted to the basic rule where jurists from lower and higher courts, including the Court of Appeals will have to be citizens of the Kingdom of Mount Vema.

The House of Complaints 

The Mount Vema House of Complaints is not a court as such, so it does not create precedents and follows decisions of all other courts.

The House of Complaining may procedure as follows:
1)- When dealing with the House of Complaints, you must state the truth as to the facts.

2)- The Mount Vema House of Complaints serves a copy of the report and decides the best way to deal with the issue, such as liaising with the right police department of other entity best suitable to deal with the issue.
 
Alternative Resolution
The house can liaise with lawyers of the parties involved to agree to resolve the dispute privately.
 
Mediation/Conciliation
The house can also assist with mediation. The process in which the House of Complaints (the mediator) helps the parties reach a compromise solution to their dispute without offering a solution.
 
Conciliation is the process in which the House of Complaints (the conciliator) suggests grounds for compromise and the basis for settlement.